At MilkLand CIC, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy and Cookie Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with us.
1. Information We Collect
We may collect and process the following personal information:
- Personal Details: Name, email address, phone number, and any other information you provide when you contact us or subscribe to our newsletter.
- Transaction Data: Information related to any purchases or donations you make via our website.
- Technical Data: Your IP address, browser type, and other data collected through cookies when you browse our site.
2. How We Use Your Information
We use your personal data for the following purposes:
- To Provide Services: Processing event ticket purchases, managing bookings, and answering enquiries.
- Marketing: Sending you newsletters or event updates (if you’ve opted in).
- Improving Our Website: Analysing website traffic and usage to enhance user experience.
- Legal Obligations: Complying with any legal requirements or obligations.
3. How We Protect Your Information
We take appropriate technical and organisational measures to safeguard your personal data from unauthorised access, loss, or misuse. Our website uses encryption and secure servers to protect your information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers (e.g., payment processors) to help us run our website or conduct business. These providers only have access to the data necessary for their services and are required to protect your privacy.
5. Your Rights
You have the following rights concerning your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct any incorrect or incomplete information.
- Deletion: You can request that we delete your personal data, where applicable.
- Opt-Out: You can unsubscribe from our marketing communications at any time.
To exercise any of these rights, please contact us at [email protected].
6. Cookies
Our website uses cookies to enhance your experience and provide important functionality. Cookies are small files stored on your device when you browse our website.
Types of Cookies We Use:
- Essential Cookies: Necessary for the proper functioning of our website, such as enabling ticket purchases or managing login sessions.
- Performance Cookies: Collect anonymous data about how visitors use our website, allowing us to improve functionality and user experience.
- Marketing Cookies: Track your browsing habits to help us show you relevant content or adverts in the future.
Managing Cookies: You can manage or block cookies through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy regularly to stay informed of how we protect your data.
8. Contact Us
If you have any questions about this Privacy and Cookie Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Phone: 01234 567890
Address: MilkLand CIC, 123 Music Street, Exeter, EX1 2AB
By using our website, you consent to the terms of this Privacy and Cookie Policy.